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Team Lead

Salary:  Based upon qualifications
Start Date:  Sep. 2010: We are currently accepting applications for these positions.

Primary Responsibilities

Team leader for supervision and motivation of agents working in 24x7 call center environment. Must possess dynamic skills, be energetic, reliable and organized. Ability to set and maintain performance and quality levels that exceed client demands.

We are open 24x7x365 and you must therefore be willing to work shifts during day, night, weekends or holidays depending upon assignment.

Education / Experience / Skills

  • Rapid learner with ability to comprehend technical issues
  • Excellent written and verbal [English] communication skills
  • Ability to not only follow directions of supervisors, but set and implement goals, policies and procedures
  • Previous call center experience helpful or experience in settings which supervisory skills were learned

Apply for this position now

 

Salary, responsibilities and skill/educational requirements subject to change without notice.

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