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VoIP Customer Support Agent - CHAT

Salary:  Based upon qualifications
Start Date:  Sep. 2010: We are currently accepting additional applications for these positions.

Primary Responsibilities

SPECIAL DETAILS:
In order to qualify for this position, you must have excellent English skills, good typing skills and should be familiar with Windows Operating Systems, such as Windows 2000, Windows XP, Windows Vista, etc. Additional knowledge about VoIP systems would be an advantage. This position requires you to chat in real-time with customers on the Internet who are experiencing technical difficulties.  Therefore, you will need to be quick, logical and efficient in your ability to trouble shoot network connection problems. If you apply for this position, please state your experience on the application.

Education / Experience / Skills

  • MUST have good understanding of PC based operation systems
  • Excellent written and verbal [English] communication skills with strong commitment to customer satisfaction
  • Excellent customer service skills
  • Fast learner who have existing internet skills
  • Knowledge/understanding or ability to quickly learn about general internet services including web browsing, email, etc.
  • Flexible, must willing to work days, nights, weekends and or holidays when the need arises

Apply for this position now

 

Salary, responsibilities and skill/educational requirements subject to change without notice.

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